Terms and Conditions

Effective Date: 7/24/2025 

These Terms & Conditions (“Terms”) govern your access to and use of pepperpoutbeauty.com (“Site”) and your purchase of any products or services from Pepper Pout (“we,” “our,” “us”). By using this Site or placing an order, you agree to be bound by these Terms. If you do not agree, do not use the Site. 

 

1. Eligibility & Account Responsibility 

You must be at least 18 years old—or the age of majority in your jurisdiction—to make a purchase. By placing an order, you confirm that you meet this requirement. If you create an account, you are responsible for maintaining its confidentiality and for all activity that occurs under your login. 

We reserve the right to suspend, refuse, or terminate any account or order at our discretion. 

 

2. Orders & Payment

We accept orders through the Site for personal use only. We may limit quantities or cancel orders that appear to be placed for resale or commercial use. 

You agree to provide current, complete, and accurate information for all purchases. Payment is processed securely via third-party payment providers. We are not responsible for delays or issues caused by payment authorization failures. 

 

3. Product Information & Availability

We aim for accuracy in all product listings, descriptions, pricing, and images. However, we do not warrant that product information is always complete, reliable, current, or error-free. 

We reserve the right to modify or discontinue products, pricing, or availability at any time without notice. 

 

4. Returns & Refunds

Returns are accepted on unopened, unused products with the safety seal fully intact, within 14 days of delivery. Opened or used products cannot be returned due to hygiene standards. Return instructions must be initiated by contacting hello@pepperpout.beauty. 

If your item arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll resolve the issue. 

 

5. Intellectual Property

All content on this Site—including but not limited to product names, formulas, shade names, designs, graphics, logos, images, text, videos, software, page layout, and all other visual or functional elements—is the exclusive property of Pepper Pout or its licensors and is protected by U.S. and international intellectual property laws, including copyright, trademark, trade dress, and other proprietary rights. 

You may not copy, reproduce, publish, transmit, modify, distribute, display, create derivative works from, or otherwise exploit any part of the Site or its content, in whole or in part, for any purpose without our prior written consent. Unauthorized use is strictly prohibited and may violate copyright, trademark, and other laws. 

Pepper Pout trademarks and trade dress—including but not limited to our name, product branding, and overall aesthetic—may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any way that disparages or discredits Pepper Pout. 

We reserve all rights not expressly granted. Any misuse of our intellectual property will be enforced to the fullest extent of the law. 

 

6. Limited License

We grant you a limited, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not allow: 

  • Modifying or reverse-engineering any part of the Site 

  • Using bots or scraping tools 

  • Misrepresenting your identity 

  • Framing or mirroring the Site 

  • Linking in ways that mislead users about our affiliation or products 

Unauthorized use automatically terminates this license. 

 

7. Disclaimers & Limitation of Liability

All products and services are provided “as is” and “as available” without warranties of any kind, express or implied. 

To the maximum extent allowed by law, we are not liable for any indirect, incidental, special, or consequential damages, including: 

  • Loss of revenue or profits 

  • Delays or interruptions in Site access 

  • Data loss or corruption 

  • Reactions to or dissatisfaction with products 

Our total liability for any claim is limited to the amount paid for the product or service in question. 

 

8. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. 

Any disputes or claims arising from your use of the Site or our products shall be resolved: 

  • First through good faith negotiation 

  • Then, if unresolved, through binding arbitration in Delaware, conducted by a neutral arbitrator 

Class action waivers apply: All disputes must be resolved individually. You may not bring claims as part of a class or collective action. 

If you wish to opt out of arbitration, email hello@pepperpout.beauty within 30 days of your first order with your full name, email, and request to opt out. 

 

9. Text Messaging & Communications

By signing up for SMS or email alerts, you agree to receive recurring marketing messages. Standard message and data rates may apply. You can opt out at any time by replying STOP or using the unsubscribe link in emails. 

We are not responsible for delays or failures in delivery caused by mobile carriers or third-party systems. 

 

10. User Content & Submissions

By submitting reviews, feedback, or other content (“Submissions”) to us or on the Site: 

  • You grant Pepper Pout a perpetual, royalty-free, worldwide license to use, modify, and share the content 

  • You confirm you have the right to share it and that it doesn’t infringe on anyone else’s rights 

  • We may remove or refuse content at our sole discretion 

 

11. Third-Party Sites

Our Site may contain links to other websites. We do not control or endorse those sites and are not responsible for their content, security, or privacy practices. Use them at your own risk. 

 

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted with a new effective date. Continued use of the Site after updates means you accept the revised Terms. 

 

13. Contact

For questions about these Terms, email us at: 
hello@pepperpout.beauty